Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you request a quote, create an account, contact us for support, or otherwise communicate with us. This may include your name, email address, phone number, business name, and billing information.

We also automatically collect certain information when you use our services, including IP address, browser type, device information, and usage data related to your interaction with our platform.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our VoIP services
• Process transactions and send related information
• Respond to your inquiries and provide customer support
• Send you technical notices, updates, and administrative messages
• Communicate with you about products, services, and promotions

3. Information Sharing

We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data hosting, and customer support. These providers are contractually obligated to protect your information.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All voice communications are encrypted in transit.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at sales@techwave.consulting. We will respond to your request within 30 days.

7. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

8. Contact Us

If you have questions about this privacy policy, please contact us at sales@techwave.consulting.