Powerful VoIP Features
Every feature you need to run a professional phone system — included in every plan. No add-ons, no surprises.
Calling
HD Voice Quality
Crystal-clear audio with wideband codecs on every call.
Unlimited Calling
Unlimited local and long-distance calls across the US and Canada.
Call Recording
Automatic or on-demand recording with cloud storage and easy retrieval.
Call Queues
Route inbound calls to teams with hold music, estimated wait times, and overflow rules.
Auto-Attendant (IVR)
Professional greetings and menu options to route callers to the right department.
Call Transfer & Parking
Blind transfer, attended transfer, and call parking for seamless handoffs.
Mobility & Apps
Desktop App
Full-featured softphone for Windows and Mac with click-to-dial.
Mobile App
iOS and Android apps so your team can take business calls on the go.
Webphone
Make and receive calls directly from your browser — no installs needed.
Hot Desking
Log into any desk phone and get your profile, contacts, and voicemail instantly.
Collaboration
Video Conferencing
Built-in HD video meetings with screen sharing for up to 100 participants.
Team Messaging
Real-time chat with file sharing, channels, and threaded conversations.
Presence & Status
See who's available, on a call, or away in real time.
Voicemail-to-Email
Voicemails delivered to your inbox as audio files with automatic transcription.
Management & Analytics
Admin Portal
Web-based management console to configure users, routing, and permissions.
Call Analytics
Real-time dashboards showing call volume, duration, wait times, and agent performance.
CRM Integrations
Connect to Salesforce, HubSpot, Zoho, and more for automatic call logging.
Number Management
Port existing numbers or get new local, toll-free, or vanity numbers instantly.
Security & Reliability
99.99% Uptime SLA
Redundant data centers with automatic failover keep your phones running.
End-to-End Encryption
TLS and SRTP encryption protects every call and message.
Fraud Detection
AI-powered monitoring flags suspicious call patterns before they become a problem.
Disaster Recovery
Automatic rerouting to mobile or alternate numbers if your office goes offline.
See It All in Action
Get a personalized demo and see how TechWave can transform your business communications.
Request a Demo